“Soften your heart and thicken your skin.”
This is the first principle of resilience.
A soft heart is what we can always give in response to anything….it is HOW we choose to respond…
Yet a tough skin is what we need to be able respond with a soft heart… less expectations, less reaction, less tension. The tough skin allows us to weather what comes our way, to not be derailed by others so easily and to move through difficulties.